1. General Provisions

Aurex Security is committed to protecting user privacy and ensuring transparent, lawful, and secure handling of personal data. This Privacy Policy explains what information is collected, how it is used, and what measures are taken to protect it when you use the Aurex Security application and related services (the "Services").

By accessing or using the Services, you confirm that you have read, understood, and accepted this Privacy Policy.

2. Information We Collect

Aurex Security collects only the minimum amount of information necessary to provide, maintain, and improve the Services. Data may be collected directly from you or automatically through the use of the application.

• Contact information: such as email address or support messages provided voluntarily for communication or assistance
• Technical information: device type, operating system, application version, IP address, and system identifiers
• Usage data: anonymized information regarding feature usage, performance metrics, error logs, and interaction patterns

3. Purpose of Data Processing

The collected information is used strictly for legitimate operational purposes, including but not limited to:

• Providing stable and secure functionality of the Services
• Monitoring system integrity and detecting suspicious activity
• Improving performance, reliability, and user experience
• Responding to user inquiries and support requests
• Complying with legal and regulatory obligations

4. Legal Basis for Processing

Personal data is processed based on one or more of the following legal grounds: user consent, contractual necessity, compliance with legal obligations, or legitimate interests related to security and service improvement.

5. Data Protection and Security

Aurex Security applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, secure infrastructure, and continuous system monitoring.

Access to personal data is strictly limited to authorized personnel who require such access for operational purposes.

6. Data Sharing and Disclosure

Aurex Security does not sell, rent, or trade personal data. Information may be disclosed only in the following circumstances:

• When required by applicable law, regulation, or court order
• To protect the rights, safety, and security of users or systems
• In connection with a merger, acquisition, or corporate restructuring

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to meet legal requirements.

Once the retention period expires, data is securely deleted or irreversibly anonymized.

8. User Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, restrict, or object to certain processing activities.

Requests related to data rights may be submitted through official support channels provided by Aurex Security.

9. Children’s Privacy

The Services are not intended for individuals under the age of 18. Aurex Security does not knowingly collect or process personal data belonging to minors.

10. International Data Transfers

If data is processed or stored outside your country of residence, Aurex Security ensures that appropriate safeguards are in place to maintain an adequate level of data protection.

11. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, technology, or service functionality.

Updated versions become effective upon publication within the application or on the official Aurex Security website. Continued use of the Services constitutes acceptance of the revised policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal data, you may contact Aurex Security through the official support channels available in the application or on the website.